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FAQs
I can’t make package pick-up! Can someone collect it for me?
Yes! No ID is required to pick up packages. Once the package has been picked up it is your responsibility to collect it before the race. If you cannot make it to package pick-up or get someone to pick it up for you, please arrive early enough to pick it from the athlete’s desk the morning of the race
Do I have to bring my own life jacket?
Yes! If you know one will be necessary, we highly recommend bringing your own and labelling it accordingly. There are life jackets available at Eastglen, but can not guarantee that there will be one available for everyone who would like to use one.
Can I get in the pool with my child?
Parents are not allowed in the pool to help during the race; however, we do provide swim helpers in each lane for 5 & under and 6 & 7 age categories.
How will they know where to turn on the course?
The bike and run course will be marked using our colour system and there will also be volunteers out on the course indicating where to turn. Make sure your child knows their colour!
Can I help my child in transition?
One parent may assist an athlete in transition if they are in the 5 & under or 6 & 7 categories.
Can I get a refund on my registration?
Unfortunately we do not provide refunds once registered.
SPONSORS
Please contact athletes@donorthevents.ca for any questions or concerns regarding the Kids of Steel race.
